FAQ

OneVanilla Card is issued by TBBK Card Services, Inc., MetaBank, N.A. Sutton Bank licensed by Visa USA. Inc. MetaBank, N.A., and Sutton Bank, members of the FDIC to maintain authenticity. Check out the back of your card for the issuing bank relevant to the OneVanilla Card. The Cards are issued by Bancorp Bank, a member of the FDIC to the customers.

Where can I get an OneVanilla Card?

The registered OneVanilla gift cards can be delivered to an address that may differ from the billing address. The issuing team does not send gift cards to mailboxes, APO or FPO addresses, or international addresses the customer notes. The company does not send OneVanilla Cards to Hawaii or Vermont.

What is the delivery time for the OneVanilla gift card?

For the delivery of the OneVanilla Card, the official associates of the company can take 2-3 days after the date and time of order. Customers can track there shipment at the details sent to the contact details after the confirmation of the order. Please contact our customer service in case of any delay in your delivery.

What is an Electronic OneVanilla Visa Gift Card!

Yes, The brands’ OneVanilla Gift cards to send by email for the desired customers. Select “Email” as the shipping method when selecting your card and follow the purchase steps and track the shipment with the given details. After the confirmation of purchase, you can access your gift card via email as a virtual One Vanilla Card.

What are the Payment methods for Gift Card?

Customers can buy One Vanilla gift cards with Visa, Mastercard, American Express, or Discover credit cards from the official website. They have to do the payment at the portal along with mentioning the relevant details for payment. The brand accepts the relevant payment method and also sends the confirmation code of purchase and tracking ID for every customer order.